Terms of Service

Welcome to Precision Detailing. These Terms of Service ("Terms") govern your use of our website, https://precisiondetailingllc.info, our online booking system, and all services provided by Precision Detailing LLC ("we," "us," or "our") at our facility in Valley City, Ohio.

By accessing our website, booking an appointment, or providing your phone number, you agree to these Terms. If you do not agree, please do not use our services.

1. Our Services

We provide vehicle detailing services at our shop, including interior detailing, exterior detailing, full detail packages, paint correction, ceramic coating, window tinting, and maintenance plans. All services are performed at our Valley City facility and are subject to availability, vehicle condition, and our scheduling policies.

2. Booking, Payments & Cancellation Policy

We are committed to providing exceptional service and maintaining a fair schedule for our clients and technicians. The following policies apply to all bookings.

Appointments

Services are by appointment. You may book online, by phone, or by submitting our quote form. You will receive a confirmation and reminders ahead of your appointment.

Deposit

A 10% deposit is required to secure your place in our schedule. This deposit is non-refundable, regardless of the reason for cancellation or rescheduling.

Cancellations within 48 hours

If you cancel or reschedule within 48 hours of your scheduled service, a 50% cancellation fee applies. This covers the bay time and resources reserved for your vehicle.

Cancellation after rescheduling

If an appointment is rescheduled one or more times and then cancelled, a 50% cancellation fee applies.

No-call, no-show

Failing to arrive for your appointment without prior notice will result in a charge of the full service amount. This is a matter of fairness to our team and to other customers who wanted that slot.

We understand that emergencies happen. Contact us as early as you can if you need to adjust your appointment and we will do our best to work with you.

Payment

We accept cash, check, credit card, and electronic transfer. The remaining balance is due on completion, before the vehicle leaves our facility.

3. Vehicle Drop-Off, Keys & Personal Property

By leaving your vehicle with us you confirm that you are the owner or are authorized by the owner to have work performed on it.

Please remove personal belongings, valuables, and any items of sentimental value before drop-off. We are not responsible for loss of or damage to personal property left in the vehicle.

We will document the condition of your vehicle at drop-off. If we identify pre-existing damage, or find a condition that affects what a service can achieve, we will notify you before proceeding.

Vehicles should be collected within a reasonable period after we notify you that work is complete. If a vehicle is left significantly beyond that point without arrangement, we may apply a storage charge.

4. SMS / Text Messaging Program

We use SMS messaging to improve your customer experience with Precision Detailing.

By opting in, you consent to receive text messages from us including:

• Appointment confirmations and reminders
• Service updates, including notification that your vehicle is ready
• Promotional offers and specials, such as ceramic coating discounts, loyalty rewards, and seasonal packages
• Occasional survey or feedback requests related to your service

Message frequency varies — typically 1–6 messages per month depending on your bookings and our promotions.

Standard message and data rates may apply; check with your wireless carrier. Carriers are not liable for delayed or undelivered messages.

To stop receiving messages at any time, reply STOP to any message we send. We confirm opt-outs within 24 hours, after which you will no longer receive SMS from us. You can re-join at any time through our website or by texting a join keyword to our number.

For help, reply HELP or contact us at [email protected]. We respond within one business day.

Our SMS program and all services are intended for users 18 years of age or older. By opting in or booking, you represent that you are at least 18.

For full details on how we collect, use, and protect your information, see our Privacy Policy.

5. Age Restriction

You must be at least 18 years old to use our website, book services, or participate in our SMS program. If you are under 18, you may only use our services with the involvement and consent of a parent or guardian.

6. Results, Limitation of Liability & Disclaimers

We aim for the best achievable result on every vehicle. What is achievable depends on the condition of the paint, trim, and interior when the vehicle arrives. Some defects — deep scratches through the clear coat, permanent staining, burns, and failed or previously repainted panels — cannot be fully corrected, and we will tell you that up front rather than after the fact.

We are not responsible for pre-existing damage to your vehicle, for defects arising from prior work performed by others, or for issues caused by improper care after service. Our liability is limited to the amount you paid for the specific service in question. We are not liable for indirect, incidental, or consequential damages.

Any warranty on ceramic coating or other protective services is governed by the terms provided with that specific service at the time of booking.

7. Intellectual Property

All content on our website, our logos, service descriptions, and project photography are owned by Precision Detailing LLC and protected by copyright and trademark law. You may not copy, reproduce, or use them without our written permission.

8. Changes to These Terms

We may update these Terms from time to time. We will post the new version on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the new Terms.

9. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles.

10. Contact Us

Questions about these Terms? Contact us at [email protected], call (330) 242-5920, or visit us at 5893 Center Rd, Unit A, Valley City, OH 44280.